Privacy Policy

Stephanie Queen Therapy

Last updated: June 2026

1. Who we are

This website is operated by Stephanie Queen, a sole trader providing psychotherapy services under the name Stephanie Queen Therapy.

Business address: 101 Redchurch Street, 2nd Floor, London, E2 7DL

Email: stephanie@stephaniequeentherapy.com

This privacy policy explains how personal data is collected, used, and protected when you use this website. It applies to the website at stephaniequeentherapy.com only, and does not cover data processed as part of the therapeutic relationship.

2. What data we collect

We collect personal data through two routes on this website:

Contact form

When you submit the contact form, we collect:

  • Your name

  • Your email address

  • The content of your message

  • How you heard about the practice (optional)

  • The nature of your enquiry (individual therapy, workplace wellbeing, or other)

Newsletter sign-up

If you sign up to receive the Notes from Your Therapist newsletter, we collect:

  • Your email address

Analytics

This website uses Squarespace Analytics to understand how visitors use the site. This may collect anonymised data about your visit, including pages viewed, time spent, and general location (country or region level). No personally identifiable information is collected through analytics.


3. How we use your data

We use the data collected through this website to:

  • Respond to your enquiry and determine whether working together may be appropriate

  • Send you the newsletter if you have signed up to receive it

  • Understand how the website is being used so that it can be improved

We do not use your data for marketing purposes beyond the newsletter you have explicitly signed up to. We do not share your data with third parties for marketing.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Legitimate interests — to respond to contact form enquiries and assess whether therapy may be appropriate

  • Consent — to send the newsletter; you may withdraw consent at any time by unsubscribing

  • Legitimate interests — to analyse anonymised website usage data to improve the site

5. How long we keep your data

Contact form submissions are retained for as long as necessary to respond to and manage your enquiry, typically no longer than 12 months unless an ongoing therapeutic relationship begins.

Newsletter subscriber data is retained until you unsubscribe. Unsubscribing removes your email from the mailing list promptly.

Anonymised analytics data is retained in accordance with Squarespace's standard data retention policies.

6. Third-party services

This website is built and hosted on Squarespace. Squarespace processes data on our behalf as a data processor. Their privacy policy is available at squarespace.com/privacy.

Squarespace Analytics is used to collect anonymised website usage data. No personally identifiable data is shared with Squarespace Analytics.

We do not use any other third-party tools that collect personal data through this website.

7. Cookies

This website uses cookies. Cookies are small text files stored on your device when you visit a website. Squarespace sets cookies for the purposes of site functionality and analytics.

You can control cookies through your browser settings. Disabling cookies may affect some aspects of website functionality.


8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how your data is processed

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at stephanie@stephaniequeentherapy.com. We will respond within one month.

9. The Information Commissioner's Office

If you have concerns about how your data is handled, you have the right to complain to the ICO, the UK's data protection authority.

Stephanie Queen Therapy is registered with the ICO as a data controller. Registration number: [INSERT ICO REGISTRATION NUMBER].

ICO website: ico.org.uk

ICO helpline: 0303 123 1113

10. Changes to this policy

This policy may be updated from time to time. The most recent version will always be available on this page, with the date of the last update shown at the top.

11. Contact

If you have any questions about this privacy policy or how your data is handled, please get in touch:

Stephanie Queen Therapy

101 Redchurch Street, 2nd Floor, London, E2 7DL

stephanie@stephaniequeentherapy.com